For those of us in the MSP or VAR world, we support a number of different technologies using a number of different platforms. Quite often however, we find ourselves deploying the same solution for different customers time and time again. One of these solutions I find myself working with on a regular basis is a Palo Alto Networks Next Generation Firewall.

Now, these devices are awesome – they blow competition out of the water with their entirely different take on how firewalls work (check this out here), but one thing that has always annoyed me is their VPN Client, aptly named “Global Protect”, and let me explain why.

For the average user, they get a device belonging to their corporate network (laptop, be it their own or a company issued one), they work for one employer, and they always VPN in to the same spot (that is, the office). All is well and good – for these people, the Global Protect client works well.